Delete your Evia account
You can delete your account and its data at any time — from inside the app, or by sending us a request here. No reason needed.
Delete it yourself
- Open Evia and go to the Profile tab.
- Open Settings.
- Tap Delete account and confirm.
The account is closed right away and the deletion below is carried out afterwards.
Ask us to delete it
Email us from the address you signed up with, or tell us how you signed in, and we'll verify the request and delete the account for you.
We confirm by email within 1–2 business days and complete the deletion within 30 days of verifying the request.
Everything tied to your account
- Your account and profile details (name, email, sign-in identifiers)
- Your companions and their memory
- Your chat history
- Images and videos generated in the app
- Your in-app credit balance (remaining credits are forfeited and not refundable)
Only what the law requires
- Purchase and billing records, kept for tax and accounting purposes for as long as applicable law requires.
- Records needed for safety, fraud prevention or to resolve a dispute, kept only as long as that purpose lasts.
- Backups, which are removed on their normal rotation — no later than 30 days after deletion.
Anything else is retained no longer than 1 year after account closure, as described in our Privacy Policy.
Deleting your account does not cancel a subscription. Subscriptions are billed by Google Play — cancel it in the Play Store first, otherwise it keeps renewing. See managing your subscription. Uninstalling the app on its own deletes nothing from our servers.